July 2, 2015, 01:35 PM
No tickets on Fiesole bus
The driver of the No.7 bus from Fiesole did not have any tickets. Maybe he had run out. He directed us to a shop nearby (not the newsagent which was closed), which also had no tickets. No idea if the inspectors spoke to the bus driver; they were not at all interested in our side of the story. Paid fine then went to the ATAF Office to dispute it (2 days later, within the regulation 5 days), where I was told this office was not for foreigners, and I should write to an email address. Which I did, but no answer.
The information about buses on this website is useful, and thank you for the prompt reply, most impressed! However the advice quoted below proved to be incorrect. €2,00 per ticket seemed cheap to us, so we just planned to buy tickets on the bus, but expecting to be able to proved to be an expensive mistake.
As quoted "If you don't have a ticket and no means to get one beforehand, you can also buy one directly from the driver for € 2,00 (no change is given so make sure to hand the exact amount)." .......But not, it seems, in Fiesole when the newsagent is closed.
July 3, 2015, 12:40 PM
I'm actually quite saddened (but not surprised) to hear how this went. Bus service here in Florence has improved as far as schedules go but the rest still needs a lot of work.
I will change the article in question to reflect this information: sometimes you can buy tickets on board but DON'T depend on it. Just buy tickets before you board the bus.
I also just discovered that the newer buses (blue) only have the machine to stamp tickets at the front of the bus, so if you get on from the back of the bus on a full bus, you have a lot of trouble to make your way to the front to stamp the ticket. I'll add that info too because if the controller gets on the same bus, he could make a case saying you didn't stamp it, and get fined, of course. I suppose ATAF just looks for all ways to get more money in its coffers.... including a price hike in ticket cost that has not been confirmed yet but in the air.
July 9, 2015, 09:01 AM
Salve! I hope this is the correct thread, I'm not sure my question needs a thread of its own. Anyway, I wish to ask help in determining which bus we could use to go from Piazzale Michelangelo down to the Ponte Vecchio.
Some might say that it's just a good long leisurely walk away, but we're going to be tired by that point. Going to San Miniato to listen to the Gregorian chants will be the last thing in our itinerary for the day, so we just want to ride the bus down and have a nice dinner afterwards.
I've read someone mentioning bus number 12, but looking at the bus maps, they are all letters. And the colored lines don't even come up to Piazzale Michelangelo. I hope there are ticket vendors up there as well, do they close in the evening?
July 9, 2015, 05:09 PM
Yes, bus #12 is your best option. It won't take you all of the way to Ponte Vecchio. You could get off at the stop right before Ponte alla Grazie and wait there for the "D" bus, which would take you to Ponte Vecchio. Or, you could stay on #12 until it crosses Ponte alla Grazie and walk from there.
I would try to go to a tabacchi to purchase bus tickets before going up to Piazzale Michelangelo to avoid trying to find a vendor up there. Those stores are all over the city. Just stop in to one before going up the hill.
July 9, 2015, 05:17 PM
Yes, bus 12 as Uomo Grasso has indicated is the best solution.
You can see a map at the bottom of this page with the bus routes and walking routes you can take:
July 10, 2015, 01:51 AM
Thank you Uomo Grasso and Lourdes! Those are just the answers I was looking for!
I will do as you suggested and buy the bus tickets in advance, so that we won't get fined (don't want to take any chances, 40 euros are worth 4 lunch buffets in Il Rifrullo!). I searched and found that I should just look out for these stickers to know if they sell tickets:
Actually, the bus stop right after the bus crosses the Ponte alla Grazie is perfect. The restaurant that we will have dinner in is right nearby. I saw it in the map you provided and it is in the right spot!
One last thing, do we just ride any bus that has the number 12 on it? Or do we have to be careful in which direction it is headed?
July 10, 2015, 11:34 AM
YEP! Buy tickets ahead of time at any shop, newsagent or bar that has those stickers showing they sell bus tickets (that picture is great, very useful!). They need to be "stamped" when you get on the bus which prints the time and date on them, making them valid and starting the countdown (as they are valid for 90 min from then on).
And yes, 12 is in only one direction, the one you want. In this case, bus 13 goes in the opposite direction so there is no way to get them mixed up!
July 12, 2015, 11:21 AM
Florence Buses update
Hi Lourdes, thank you for updating the website; I'm sure future visitors will appreciate it.
July 29, 2015, 11:58 PM
Is there any Taxi service in Florence?
Thank you for all the information about bus services in Florence.
We have the plan to visit the city at the end of August. We must stay in a hotel outside the city (half way between the airport and the “historical area”). I checked the website of the Bus services, I already know what route to take, bus stops, etc, but I am concern about safety. I read in other sites about the risk of pickpockets and bag snatchers in the bus system in Florence (I was victim of pickpockets in Barcelona, and my brother in law was victim of pickpocket in the Metro in Rome, so I know is a real risk). I wonder if there is a taxi services that can drop and pick me up during our visit.
Thank you very much
July 30, 2015, 08:29 AM
Taxi Service in Florence
there are plenty of taxi services. If you are staying a bit outside of the city center you should ask the hotel or the owner of the apartment where you are staying for the nearby taxi stand or the phone number for the Radio taxi where you can call to arrange to have a taxi pick you up and take you into town.
When you are in the city center I know you can easily pickup a taxi at the train station and behind the Duomo.
Pick Pockets live everywhere - however you can make their job more difficult by keeping your bags to a minimum (so they have less to grab)
I wish you safe travels in Florence