Hi All,
Need your help please. I rented a car at Avis agency in Firenze this summer and we was obliged to pass through a ZTL area to get back to the agency (via Borgo Ognissanti). We tried at least 30minutes and even more to find different streets that aren’t in the ZTL area to return the car but it was impossible.
Prior to enter into the ZTL area, we called the Avis agency to warn them that we will go through a ZTL area and they told us it would be ok. Once arrived at the Avis agency, they asked us to fill up a form with the information of the car and the time at which we went into the ZTL area, in order to avoid the fine they said.
Few months later, we have received the fine at home with an additional Avis fees for it (150 Euros in total!).
We have been trying to find the copy of the form we filled up but unfortunately I think we lost it. Does someone have the copy of his own form please ? Or does someone know what it looks like ? It would be very helpful for me in order to show to the Agency that they commits to let us enter into the ZTL without fine.
Thanks a lot in advance!
Need your help please. I rented a car at Avis agency in Firenze this summer and we was obliged to pass through a ZTL area to get back to the agency (via Borgo Ognissanti). We tried at least 30minutes and even more to find different streets that aren’t in the ZTL area to return the car but it was impossible.
Prior to enter into the ZTL area, we called the Avis agency to warn them that we will go through a ZTL area and they told us it would be ok. Once arrived at the Avis agency, they asked us to fill up a form with the information of the car and the time at which we went into the ZTL area, in order to avoid the fine they said.
Few months later, we have received the fine at home with an additional Avis fees for it (150 Euros in total!).
We have been trying to find the copy of the form we filled up but unfortunately I think we lost it. Does someone have the copy of his own form please ? Or does someone know what it looks like ? It would be very helpful for me in order to show to the Agency that they commits to let us enter into the ZTL without fine.
Thanks a lot in advance!