Reception Desk Location??

Bladerunner

New member
Hi All
Just found your Forum so hope it can answer a few questions I have about our trip to Florence in March 2020.
This will be our 5th trip to Florence which I love and this time staying in a different hotel. The hotel has been booked by EasyJet and is Residenza Conte Di Cavour, which is on Via Camillo Cavour.
I see from there website that there is no reception desk at the hotel until after 15.00pm - 23.59pm. Some people have said they had to travel to a different hotel to get their room key. Can anyone clarify this? and if there is no reception staff in the morning, where is breakfast served.
I have emailed the hotel in the hope of a response and clarification, but having found your site I thought I would ask you. A few more questions to come.
Many Thanks
 
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