Help! Wine tour in a Few days but never got confirmation email!

Cj19

New member
Hello! I was wondering anyone could help me find who/what/where to contact. I booked the the "Chianti Half-Day Wine Tour from Florence" through discovertuscany.com but never got a conformation email. I have a charge to my credit card so i know it went through, but no email. i am worried i typed in the wrong email and now have no idea where to meet for the tour because the site just says central Florence.

i looked at the booking post but cant seem to find anywhere to contact them!

Any information would be helpful! Its Tour code: 24285AGROUP
 
Ciao cj19,

It's possible you might have inserted the wrong email address, don't worry!

Customer care for the tours requires you start the process on this page:

http://tours.discovertuscany.com/en/8357/customer-care

and completing the form. There is an option for when you have booked but not received confirmation of the booking.

Let me know if you need any further help!
 
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