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Thread: Help! Wine tour in a Few days but never got confirmation email!

  1. #1
    Join Date
    Dec 2017

    Default Help! Wine tour in a Few days but never got confirmation email!

    Hello! I was wondering anyone could help me find who/what/where to contact. I booked the the "Chianti Half-Day Wine Tour from Florence" through discovertuscany.com but never got a conformation email. I have a charge to my credit card so i know it went through, but no email. i am worried i typed in the wrong email and now have no idea where to meet for the tour because the site just says central Florence.

    i looked at the booking post but cant seem to find anywhere to contact them!

    Any information would be helpful! Its Tour code: 24285AGROUP

  2. #2
    Join Date
    Jul 2008
    Florence, Italy


    Ciao cj19,

    It's possible you might have inserted the wrong email address, don't worry!

    Customer care for the tours requires you start the process on this page:


    and completing the form. There is an option for when you have booked but not received confirmation of the booking.

    Let me know if you need any further help!
    Where to stay in Tuscany? Read this if you will have a car and this if you won't!
    When is the best time to visit? Make sure to read this!

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