Dear Lee,
welcome to the forum :-) You don't need to apologise, anyone has questions when visiting a new place and...there's no harm in asking!!
There are many museums to visit in Florence, so I suggest you first have a look at this page:
http://www.visitflorence.com/florence-museums/
there you'll find a list of articles about Florence museum, including a complete list of all state and city museum of the city:
http://www.visitflorence.com/florenc...y-museums.html
http://www.visitflorence.com/florenc...-florence.html
Then read this article about the Florence Museum Card, a pass that allows you to enter in the major museums of the city and jump all normal lines with no need of reservation. Read the article to understand if it's the right solution for you, since it's a bit expensive (about 72 euro) and is valid 72 hours. So it's up to you, to what you want to see in Florence.
http://www.visitflorence.com/florenc...-worth-it.html
You may decide to book on internet, each museum has its own website where you may purchase your tickets in advance (yes, it's
definitely better booking tickets in advance to skip the long lines you'll surely find. Museum official webisites are reliable and safe; for example if you read the first article of the list about Uffizi, you'll find the direct link to the official website for buying tickets
http://www.visitflorence.com/florenc...i-gallery.html
Reading these articles, you'll also find useful information and suggestions about the
MUST SEE, targets and tours to prefer if you don't have much time at your disposal.
You may decide to book your visits once you get there, choosing which museum you prefer and then reserving your tickets. Florence is so beautiful and surprising that you need to remain a bit flexible to last minute changes!
Have a nice stay in Florence
Chiara
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