futher questions on reserving museum tickets
I was contacted directly for more information, so I am posting below the emails we exchanged in case it might prove useful to anyone in a similar position.
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QUESTION:
You have been most helpful and we appreciate the time you have spent researching this for us. One more favor to ask:
The direct museum web site you provided is
all in italian which unfortunately we do not speak. Does the museum have an
english language web site? We have tried one site "info@tickitaly.com" but they declined (no availability) for the time and date that we need-April 28 between 10:30 and 12:30 for the Accademia. Is there any way that you can help - perhaps the museum direct ticket web site may be better but we can't fill out the form.
Best Regards and thanks again for all your help. Let us know if you post a reply on the forum!
A and S
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MY ANSWER:
Ciao,
It seems I cannot give you a direct link for the English version so let me see if I can walk you through it.
Go to
http://www.b-ticket.com/b-ticket/uffizi/default.aspx
At the top right there are two fields - "email" and "password" - and right after that a
UK flag to toggle into English.
By clicking "buy" several times you get to a calendar. Click on April and then the day, it seems there are a few spots left around noon.
The reservations are useful to get ahead of people in line, but if you can't get tickets ahead of time through this system - and it seems you can't through others either - then don't despair and just go to the museum directly as soon as you arrive in Florence. The online system only seems to offer 10 spots every 15 minutes, while through the line they let many more people in. You might get lucky and arrive at a time when the line isn't that long.
I am offering this as advice in case you aren't able to reserve entrances at the time you would like. I have never reserved through the site, so I am not sure if they ask for credit cards - can you let me know if they do?
I reserved a visit for the
Corridoio Vasariano over the phone last week and they just asked for my last name and then gave me a confirmation number I had to present at the reservation window to get my ticket. I then had to go to the "reservation line" in any case to wait for the next 15 minute turn so that I could get in. So if you are NOT requested to give any credit card details on the site, you could show up earlier and see if the line isn't long and take advantage of it. Of course this is not possible if you pay for them ahead of time.
Please let me know if this has been helpful? And if you can share how the entire system works, that would also be useful.
Best,
Lourdes
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REPLY:
Thank you again for your help.
We clicked on the UK flag as you suggested and that worked fine. However, when it came time to
confirm the booking online with a credit card, those instructions were
all in Italian and some of the prompts were hard to follow.
We have a friend that came over that is Italian and she helped us fill out the form. Entering the credit card info was easy, however, the information that they requested at the bottom of the form needed interpretation.
Perhaps you can add my question as a clarification on the forum and then your answer to those who may be having a similar problem. In particular "Annulla Operazione" and "Invio" needed to be interpreted for us and I think that there was then another form that popped up to confirm.
Also, I must add that you need to register on the site with email and password.
Again thank you.