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Thread: Phone Service

  1. #1
    Join Date
    Sep 2014
    Posts
    2

    Default Phone Service

    Can you recommend the best way to communicate via telephone within Italy and emergency calls to the US. We will be driving through Italy and have been told we should get a service in Italy and not use Verizon.

  2. #2
    Join Date
    Sep 2014
    Posts
    3

    Default What kind of phone do you have ?

    What kind of phone do you have ? If you have an unlocked smart phone you can buy a SIM card when you arrive in italy and use it in your existing phone. It's much more reasonable than Verizon.

  3. #3
    Join Date
    Jul 2008
    Location
    Florence, Italy
    Posts
    2,812

    Default

    You need to make sure your phone is tri-band (or quad - most modern ones are but you never know) and is "unlocked" before you travel. This permits you to change out the SIM card inside and use it here with a local prepaid SIM card. TIM is the main carrier which I suggest you use since it has the most coverage no matter where you are (have learned this the hard way).

    You go into any TIM shop once you arrive (they are everywhere), they make a copy of your passport and for 10 euros you walk out with a new prepaid SIM card with 5 euros credit to use while you're here for calls within Italy. You can add more cash to the car at most tabacchi shops or even through bank ATMs.

    If you download and install Skype on your phone before you come, once you're here take advantage of all the free Wi-Fi areas (within where you're staying, for example, or even around coffee shops or in towns - for example, Florence's main squares all have free Wi-Fi) and use the Wi-Fi connection to make calls back home. You can also buy minutes on Skype to call landlines in the US, so you don't necessarily need to have the other person you're calling have Skype installed on their computer or phone. I think that's the best solution while you're here!
    What to see in Tuscany? Check out ideas on our main website DiscoverTuscany.com!!

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  4. #4
    Join Date
    Sep 2014
    Posts
    2

    Default

    thanks both, very helpfu. My phone is a Galaxy 4; so fairly new. It should be unlocked, or do you still have to have Verizon unlock it any way?

  5. #5
    Join Date
    Jul 2008
    Location
    Florence, Italy
    Posts
    2,812

    Default

    If you got the phone through Verizon as part of a plan, it is usually locked.
    If you go to a store, maybe you can have them check it for you so that you can travel with it - it will definitely work here with a microSIM card.
    What to see in Tuscany? Check out ideas on our main website DiscoverTuscany.com!!

    Stay updated: FOLLOW us on Facebook!

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